Shipping policy
After receiving much support locally in Singapore, we're grateful to be able to extend our delivery to cover Malaysia and Philippines. We are pleased to provide free shipping for orders with minimum spend!
1) Packing and fulfillment
Successfully placed orders are packed and fulfilled within 2 business days for collection & shipment. Please refer to bottom for shipping times.
Orders placed on Fridays, eve of public holidays, holidays or on weekends will be shipped out on the following business day.
2) Shipping times and charges
For deliveries in Singapore:
Orders are shipped out in 3-5 business days (with potential delays during peak-period campaign days). Once it’s shipped out, our logistics partner will deliver to your doorstep within 1-3 days. Enjoy free Standard shipping when you spend a minimum of SGD$50.
For deliveries in Malaysia:
We offer Standard Shipping (5 - 7 business days to ship) at SGD$20. Enjoy free Standard shipping when you spend a minimum of SGD$150.
For deliveries in Philippines:
We offer Standard Shipping (10 - 15 business days to ship) at SGD$20. Enjoy free Standard shipping when you spend a minimum of SGD$150.
For all international deliveries:
If you're looking to purchase our products but are from neither Singapore, Malaysia or the Philippines, do drop us a message in our customer service chat and we'll get back to you!
We offer Standard Shipping at the checkout page, relevant international shipping rate will be automatically applied upon entering your shipping address. International delivery takes up to 10-15 business days to ship.
Import Duties, Fees & Taxes:
Do note that any import duties and fees subjected on the value of order will be borne by you.
Please note that we will not bear the return shipment costs, postal fees, handling fees, customs duties and taxes incurred should the recipient reject a parcel due to import duties or taxes.
Delivery time will be subject to public holidays and festive periods that occur in destination country or Singapore.